Ring The Lounge
Two Telegram doors and a message form. Use the Help Desk when something needs fixing, the community channel when you want news and daily promos, and the form below for anything else — partnerships, feedback or a question that does not fit either.
Support / Help Desk
The channel that fixes problems. Real agents, English and Hindi, answering every hour of every day. Median first response is under four minutes; payment issues are escalated on sight.
- Deposit not credited or withdrawal delayed
- Login, OTP and device-binding trouble
- Bonus, wagering and promotion questions
- Disputed rounds and game history requests
- KYC verification and document queries
- Responsible gaming tools and self-exclusion
Please have your registered mobile number and transaction reference ready — it cuts resolution time roughly in half.
Join the Lounge — News & Daily Promos
The social side of Yono Game. Bonus codes, tournament announcements, new game launches, APK update notices and leaderboard results — posted daily. This is not a support channel.
- Daily bonus codes and reload offers
- Yono new game and latest APK announcements
- Tournament schedules and leaderboard results
- Strategy discussion with other players
- Maintenance windows and release notes
- Seasonal events and festival promotions
Support requests posted in the community channel will be redirected to the Help Desk — save time and go straight there.
Write To The Lounge
For partnerships, media enquiries, content feedback or anything that is not an urgent account problem. Urgent matters — money in or out, access to your account — should always go to the Telegram Help Desk, where an agent is awake right now.
Answers To The Common Ones
Roughly seven in ten messages the desk receives are covered below. Have a look before you write — you may be finished in thirty seconds.
Verified accounts normally see UPI withdrawals within three to fifteen minutes. If it has been longer, check that your KYC is complete and that the UPI ID on file is correct and active. Then message the Help Desk with your registered number and the transaction reference — payment issues are escalated ahead of everything else.
Occasionally a bank confirms a payment more slowly than the gateway expects. Give it ten minutes, then send the Help Desk your UTR or transaction reference from your banking app. These are almost always resolved the same day, and the amount is never lost.
If the OTP is not arriving, wait a full minute before requesting a resend and check that SMS from unknown senders is not being filtered. If you enabled device binding and have changed phones, the Help Desk can unbind the old handset after verifying your identity.
Bonus terms — match percentage, wagering multiple and expiry — are shown in the app wallet before you accept the offer. If a bonus has not credited after a qualifying deposit, the Help Desk can check the promotion status on your account directly.
Send a screenshot to the Help Desk. Only download the Yono Game APK from this website or from official links in the community channel — files shared by strangers in unrelated groups should be deleted without installing.
Deposit limits, loss limits, session timers and self-exclusion all live in the app's main settings menu and take effect immediately without needing to contact anyone. Account closure with withdrawal of any remaining balance can also be requested there, or through the Help Desk if you prefer to speak to a person.
₹10,000 Is Still Waiting
Download the Yono Game APK and claim your welcome bonus in under four minutes.